Fidelity ADT Hiring Now | Business Development Consultant Jobs Eastern Cape | Commercial Security Sales Gqeberha | BDC Vacancy Port Elizabeth 2026
Fidelity ADT, the commercial security division of the Fidelity Services Group, is recruiting a Commercial Business Development Consultant permanently based in Gqeberha (Port Elizabeth), Eastern Cape. This mid-senior sales role is a significant opportunity for an experienced, PSIRA-registered security sales professional to design, propose, and sell complex integrated security solutions to commercial clients — growing both a new business pipeline and an existing client portfolio in the Eastern Cape market.
🔒 Permanent Sales Role | Fidelity ADT Eastern Cape | Commercial Security BDC | Closing Date 20 March 2026 — Apply Now.
Commercial BDC Job Overview – Fidelity ADT, Gqeberha
| Detail | Information |
|---|---|
| Job Title | Commercial Business Development Consultant |
| Company | Fidelity ADT / Fidelity Services Group |
| Division | Fidelity ADT – Eastern Cape |
| Industry | Security & Investigations / Commercial Sales |
| Job Type | Permanent |
| Experience Level | Mid-Senior |
| Location | Gqeberha (Port Elizabeth), Eastern Cape |
| PSIRA Requirement | Grade B — essential |
| Driver’s Licence | Valid — essential |
| Own Vehicle | Required |
| Closing Date | 20 March 2026 |
| Application Status | ✅ Open – Apply Now |
About Fidelity ADT & Fidelity Services Group
Fidelity ADT is one of South Africa’s most recognised commercial and residential security brands — formed through the combination of Fidelity Services Group and ADT Security, creating a powerhouse of integrated security solutions for the South African market. Fidelity ADT serves commercial clients across all industries with a full suite of security offerings including armed response, CCTV, access control, electric fencing, alarm monitoring, and bespoke integrated risk mitigation solutions.
Fidelity Services Group supports global fair practice, business ethics, and the continuous development of its people. Black Female Candidates will be given priority in line with FSG’s transformation policy, subject to meeting the role’s minimum requirements. Historically Disadvantaged Candidates are strongly encouraged to apply.
Purpose of the Role
The Commercial Business Development Consultant is responsible for seeking new business through networking, forging and sustaining strong client relationships, and growing an existing client base — by offering complete, end-to-end integrated risk mitigation solutions tailored to each client’s unique security needs.
The role requires the BDC to design, cost, propose, and present complex integrated security solutions that represent not only Fidelity ADT’s commercial offering but the full spectrum of the Fidelity Services Group’s capabilities — making this one of the most commercially sophisticated and financially rewarding sales roles in the South African security sector.
Key Responsibilities – Commercial Business Development Consultant
New Business Development & Revenue Growth
- Take full accountability for client growth and proactively increasing turnover through both the existing client base and new client acquisition.
- Identify and develop sales opportunities across the Eastern Cape commercial market — incorporating extensive cold calling, networking, and referral-based prospecting activities to maximise growth within the assigned territory.
- Secure profitable new business from commercial clients across all sectors — manufacturing, retail, hospitality, healthcare, property, and professional services.
- Attend to potential clients in different areas of responsibility across the Eastern Cape region.
- Ensure Revenue targets are consistently met by achieving planned monthly and quarterly sales goals.
Solution Design, Costing & Proposals
- Physically conduct site surveys for all client security requirements — assessing risk exposures, access points, surveillance needs, and integration requirements on-site.
- Personally design and cost the complete integrated security solution for each client — covering CCTV, access control, alarm systems, armed response, electric fencing, monitoring, and any specialist security technology required.
- Prepare and present complex, customised security proposals — including technical drawings, costing schedules, and technical addenda — at a standard that wins competitive tenders and high-value contracts.
- Ensure all quotations are submitted timeously to clients, and all contracts and quotations are completed accurately and in full with all required documentation attached.
- Ensure only company-approved equipment in accordance with Fidelity ADT’s policies is specified and sold.
- Ensure timeous submission of all paperwork to allow sufficient time for sourcing any non-standard stock items required.
Client Relationship Management
- Build and maintain professional, trust-based, long-term relationships with both existing and new commercial clients across the Eastern Cape.
- Address and resolve client queries promptly and satisfactorily — escalating where required and following through to full resolution.
- Plan, budget, co-ordinate, and attend to client requirements throughout the sales cycle and post-installation relationship management phase.
Market Intelligence & Competitor Knowledge
- Acquire thorough, in-depth trade and competitor knowledge across the Eastern Cape security market.
- Monitor competitor offerings, pricing, and market movements — using this intelligence to position Fidelity ADT’s solutions competitively and differentiate the group’s integrated offering.
Reporting & Administration
- Compile and submit accurate weekly and monthly management reports covering pipeline, revenue, client activity, and market intelligence.
- Assist with marketing-related activities and initiatives as required to support the Eastern Cape business unit’s growth strategy.
Minimum Requirements – Commercial Business Development Consultant
Educational Qualifications
- Post-Matric qualification or equivalent — required
- PSIRA Grade B registration — essential company requirement
Work Experience
- Senior sales experience in the security industry — essential; candidates without security industry sales experience will not be considered
- Demonstrated track record of achieving revenue targets through new business development and account growth
Technical & Professional Requirements
- Computer literate — MS Office, advanced Excel, PowerPoint — required for proposal preparation and management reporting
- Valid driver’s licence — essential
- Reliable own vehicle — essential for client visits, site surveys, and Eastern Cape territory coverage
- Prepared to travel as required within the Eastern Cape
- Professional and well-presented at all times — this is a senior client-facing role
Skills & Competencies Required
💼 Complex Solution Selling
The ability to design, cost, and present multi-layered integrated security solutions — moving beyond product sales into genuine consultative, solution-based selling — is the core commercial differentiator of a successful Fidelity ADT BDC.
🤝 Client Relationship Development
Building and sustaining genuine, trust-based commercial relationships with decision-makers at all levels — from operations managers to CEOs — across diverse Eastern Cape industries.
🔍 Site Survey & Risk Assessment
The ability to physically assess a commercial site, identify security risks and vulnerabilities, and translate those observations into a technically sound, commercially priced security solution is a specialised skill central to this role.
📊 Proposal Preparation & Presentation
Designing detailed, professional proposals — including technical drawings, costing schedules, and compelling presentations — that win competitive tenders and high-value commercial security contracts.
🗣️ Communication, Negotiation & Persuasion
Excellent verbal and written communication, persuasive commercial negotiation, and confident presentation skills are the interpersonal backbone of every successful BDC.
🧠 Resilience & Motivation
Commercial security sales involves long sales cycles, competitive tendering, and rejection. High-performing BDCs are resilient, self-motivated, and maintain consistent prospecting and pipeline activity regardless of short-term outcomes.
🌐 Market & Competitor Intelligence
Thorough, current knowledge of the Eastern Cape security market — including competitor offerings, pricing strategies, and client sentiment — informs smarter positioning and more effective client conversations.
Why Join Fidelity ADT as Commercial BDC in Gqeberha?
- Market-Leading Brand — Sell under the Fidelity ADT brand — one of South Africa’s most trusted and recognised security names — with the full product depth and financial stability of Fidelity Services Group behind every proposal
- Complete Solution Portfolio — Access the broadest integrated security solution set in the South African market — from basic alarm monitoring through to complex CCTV, access control, AI surveillance, and bespoke risk management systems
- Eastern Cape Growth Market — Gqeberha and the Eastern Cape represent a significant and growing commercial security market with strong demand from manufacturing, automotive, retail, and port and logistics sectors
- High Earning Potential — Senior commercial BDC roles in the South African security industry are among the most lucrative sales positions available, with strong base salaries and competitive commission structures tied to new business and recurring revenue growth
- Career Advancement — High-performing BDCs at Fidelity ADT are well-positioned for advancement into Senior BDC, Sales Manager, and Regional Sales Director roles within the FSG network
- Transformation Commitment — Fidelity ADT actively supports Black Female Candidates and Historically Disadvantaged Candidates in advancing into senior commercial sales roles
Career Growth Path – Commercial Security Sales & Business Development
- Commercial BDC → Senior Commercial BDC
- Senior Commercial BDC → Sales Team Leader
- Sales Team Leader → Regional Sales Manager
- Regional Sales Manager → National Sales Director
Experienced commercial security BDCs with PSIRA registration, complex solution-selling track records, and consistent revenue target achievement are among the most sought-after sales professionals in South Africa’s security, risk management, and technology sectors.
Frequently Asked Questions – Business Development Consultant Jobs South Africa
What is PSIRA Grade B and why is it required? PSIRA (Private Security Industry Regulatory Authority) is the South African regulator for the private security industry. Grade B PSIRA registration is a legal requirement for individuals selling and managing security services at a commercial level in South Africa. It is a mandatory company requirement for this role — candidates without current Grade B registration will not be considered.
What is an integrated security solution? An integrated security solution combines multiple security technologies and services — such as CCTV surveillance, access control, alarm monitoring, armed response, electric fencing, and AI-based analytics — into a single, unified risk mitigation system tailored to a specific client’s site and threat profile. Designing and selling these complex, multi-component solutions is the core commercial function of this role.
What does a site survey involve? A site survey is a physical on-site assessment conducted by the BDC at a prospective client’s premises — identifying access points, security vulnerabilities, existing infrastructure, camera placement requirements, and integration possibilities. The site survey informs the design and costing of the proposed solution.
Is cold calling a significant part of this role? Yes. Extensive cold calling is explicitly listed as a core business development activity. The BDC is expected to build and maintain a prospecting pipeline through a combination of cold calling, referral networking, and follow-up on inbound enquiries.
What sectors make up Fidelity ADT’s Eastern Cape commercial client base? The Eastern Cape commercial security market includes manufacturing and automotive (Gqeberha’s industrial base), retail and hospitality, healthcare, property development, and the Nelson Mandela Bay port and logistics sector — providing a diverse and active market for a senior commercial BDC.
What does advanced Excel proficiency involve in this role? Advanced Excel is required for building detailed, professional costing models for complex integrated security proposals — including equipment costs, installation labour, ongoing monitoring and armed response fees, and recurring revenue projections. Strong Excel skills directly impact the accuracy and competitiveness of every proposal submitted.
⚠️ Important: Application Closing Date
Applications close on 20 March 2026. If you have not been contacted within 10 working days of the closing date, please regard your application as unsuccessful. FSG reserves the right not to make an appointment to this position.
👉 Apply for Fidelity ADT Commercial BDC – Gqeberha/Port Elizabeth
Documents Required:
- Updated CV with commercial security sales experience and revenue achievement clearly detailed
- Certified copy of Post-Matric qualification
- Copy of valid PSIRA Grade B registration certificate
- Copy of valid driver’s licence
- Certified copy of South African ID
- Contact details for at least two professional references from commercial sales or security management
Explore More Commercial Sales & Security Industry Jobs in the Eastern Cape
👉 Fidelity Services Group Vacancies 2026 – All Locations 👉 Business Development Consultant Jobs Eastern Cape 2026 👉 Commercial Security Sales Jobs Gqeberha & Port Elizabeth 👉 PSIRA Registered Sales Jobs South Africa 2026 👉 Senior Sales Manager Jobs Eastern Cape – Apply Now
Post last updated: March 2026 | Keywords: business development consultant jobs Gqeberha 2026, Fidelity ADT vacancy Eastern Cape, commercial security sales jobs Port Elizabeth, BDC jobs Eastern Cape, PSIRA Grade B sales jobs South Africa, integrated security sales vacancy, Fidelity Services Group jobs 2026, security sales consultant Eastern Cape, commercial BDC jobs South Africa, ADT security sales jobs Eastern Cape 2026