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locations Noordhoek, Cape Town
time type Permanent
posted on Posted Today
time left to apply End Date: January 23, 2026 (13 days left to apply)
job requisition id DIS-FSA-LB-26
Are you looking to start your career with one of South Africa’s leading retail pharmacy groups? Dis-Chem Pharmacies Limited is seeking an energetic and dedicated Frontshop Assistant to join our team at Long Beach Mall in Noordhoek. This entry-level position is perfect for someone who is passionate about retail excellence, merchandising, and providing world-class customer service. If you are a proactive individual who takes pride in a well-organized store and enjoys helping people, we want you to grow with us!
Role Summary
The Frontshop Assistant is a dual-purpose role that ensures the store remains perfectly merchandised while supporting the point-of-sale (POS) functions. You will be responsible for maintaining high shelf-presentation standards, ensuring stock availability, and processing customer transactions accurately. By upholding Dis-Chem’s 5-star service principles, you will help create a welcoming shopping environment that encourages customer loyalty.
Key Areas of Responsibility
1. Merchandising & Stock Control
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Shelf Maintenance: Ensure full ranges of products are nealty presented and well-stocked on shelves at all times.
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Inventory Rotation: Facilitate regular stock rotation (FIFO – First In, First Out) to ensure no expired products remain on the floor.
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Pricing Accuracy: Verify that merchandise displays, labels, and pricing are correct, reporting any discrepancies to management immediately.
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Storeroom Management: Keep the storeroom organized and tidy, ensuring delivered stock is packed in the designated spaces.
2. Point of Sale & Cash Handling
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Transaction Processing: Receive and verify all payment forms, including cash, cards, vouchers, and coupons, through the Dis-Chem operating system.
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Loyalty Programs: Process loyalty cards and partner programs (Discovery, Momentum, etc.) to ensure customers receive their benefits.
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Security & Cash Flow: Place cash in the drop safe according to SOPs and ensure all line voids or price changes are approved by a Frontshop Leader.
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Revenue Protection: Ensure every outgoing item, stock, or script is scanned and paid for to prevent losses.
3. Customer Service Excellence
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Professional Relations: Establish professional relationships with customers, providing helpful, courteous assistance and product advice.
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Query Management: Follow up on out-of-stock queries timeously using the official customer service list.
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Feedback: Proactively report customer compliments and complaints to store management to improve service levels.
4. Operational Support
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Stocktaking: Assist with the counting of stock files and general stocktaking events.
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Logistics: Assist with the loading and off-loading of stock deliveries when required.
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Training: Support the training and onboarding of new and current team members to maintain high operational standards.
Requirements & Competencies
Essential Requirements
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Education: Grade 12 – Matric or Senior Certificate.
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Experience: 0 – 6 Months Retail work experience (Entry Level).
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Citizenship: South African citizen with clear credit and criminal records.
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Flexibility: Be able to work retail hours, including weekends and public holidays.
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Logistics: Valid driver’s license and own reliable transport.
Core Competencies
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Operational Knowledge: Basic understanding of retail operations and administration.
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Mathematical Skill: Ability to perform fundamental arithmetic (addition, subtraction, multiplication, and division).
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Communication: Clear verbal communication skills to effectively assist customers and team members.
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Problem-Solving: Ability to find solutions to minor issues or escalate them to the correct management level.
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Accountability: Takes personal responsibility for the quality and timeliness of work with minimal oversight.
Remuneration and Benefits
Dis-Chem provides a competitive package for entry-level professionals:
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Market-related salary
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Medical Aid
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Provident Fund
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Staff Account
About Dis-Chem Pharmacies
Dis-Chem is an equal-opportunity employer committed to transformation and the recruitment of People with Disabilities. Our recruitment process is aligned with our Employment Equity Plan and Strategy. Joining the Noordhoek team means becoming part of a 50-year legacy of health and beauty excellence.
How to Apply
Interested candidates who meet the requirements should submit their application before January 23, 2026.
Official Apply Link: Frontshop Assistant – Dis-Chem Long Beach Mall
Note: ONLY successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, consider your application as unsuccessful.
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